Onboarding and offboarding employees can be a task that is quite tedious for some organizations. There are many steps that need to happen to make sure a user is removed completely and correctly when they leave an organization whether on their own or if they are let go. There are both physical and cybersecurity steps that need to be taken to make sure the organization is protected once the employee leaves. Educating your customers on ways they can automate their on/off-boarding process as they pertain to cybersecurity and physical security will help foster a more valuable relationship with your customers and more importantly ensure that they have a holistic posture for both cybersecurity and physical security.
Many companies do this in separate steps. They will disable a user’s account from access to their domain, they will remove them from applications that they may have access to and then they will remove them from physical security systems. The fact that this is so reliant on human interaction with each of the systems can lead to things getting missed and user access being still active long after they leave an organization.