The Electronic Security Association (ESA) recently hosted a virtual town hall during which Michael Barnes capped the event with a lot of positivity during his alarm industry update.

Subject matter experts assess practical use case applications for artificial intelligence, along with identifying vertical market opportunities and sales conversation insights.

When it comes to maintaining relationships with customers, this company is at the top of its game, all while increasing revenue and keeping employees healthy, happy and engaged. 

Today’s video management software solutions are addresses security end users’ needs more than ever.

Customer adoption rates for cloud-based access control services have boomed in recent years as more end users discover the benefits — from anytime-anywhere access to long-term cost savings.

Most security integrators today agree that offering services to customers is more important than ever — both to create “stickiness” and the increase that all-important recurring revenue. 

A shortage of cybersecurity resources in the marketplace, rising compliance requirements and increasing cybersecurity budgets are just some of the factors why security integrators are well positioned to expand their service offerings.

Monitoring centers are focused on improving customer contact and providing tools for ease of use and quicker response.

The next time you meet with a new vendor to learn about their network video recorders, you’ll know what to ask them — and what they might tell you.

Today’s intercoms and entry control systems not only help users screen visitors and control physical access, but also view video footage, verify credentials, administer lockdowns and improve processes.