Much like IT and cybersecurity, the AI world is changing and evolving so quickly it can be  difficult to keep up. 

From trends that promise revenue growth such as the rise of managed services, to those that obstruct progress such as equipment shortages, distributors describe what’s affecting the dynamics with their security integrator/dealer customers in 2023.

Recent improvements in megapixel cameras include sensor size, low-light performance, noise reduction and other capabilities like built-in artificial intelligence (AI).

The top manufacturers and distributors used by SDM 100 dealers.

The fire and life safety industry is heating up with increasing opportunities for fire alarm contractors to advance into new territory.

From AI, to cloud-based services to cybersecurity and the changing needs of hybrid work environments, here are what some of the top security integrators in the country experienced.

Security operation centers (SOCs) serve as a centralized hub for monitoring, detecting and responding to security incidents. 

According to SDM’s 2023 Industry Forecast, more than 1 in 2 (56 percent) security professionals expect revenue from access control systems (on-premise and cloud-based) to increase in 2023, marking a healthy 10-point jump from the previous year.

The convergence of technology and an aging population seems to make personal emergency response systems (PERS) a perfect fit for integrators to grow RMR. But use cases go far beyond the elderly.

Workplace changes wrought by the COVID-19 crisis and a never-ending barrage of new threats are causing more organizations and their IT departments to get serious about cybersecurity — and security manufacturers are responding with tighter standards and secure practices for their video surveillance devices and systems.